Help center

STUCK? WE'VE GOT YOU.

Quick answers, the right links, and a human on the other end if you need one.

How the application works, what happens after you apply, invite codes, and your 24-hour activation window.

Manage your subscription and renewal date on the web. Monthly has a three month minimum term, then cancel anytime.

How sessions work, what's inside your membership, and how to train across phone, tablet and the web.

Something not working? Send us the details and we'll sort it. We read every message.

Still need a hand? Email hello@notfit.io. We usually reply within 24 hours.

Not a member yet?

The only door in… is the application.

Instant access

Your code skips the waitlist entirely. Enter it with your details and you activate immediately. No questions asked.

Invite code* Full name* Email* Phone*

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A valid code approves you instantly. Your activation link arrives by email and text.